Connecting with Canadians

Research Report:

The Taming of the Queue V: In Search of Excellence

by Ron Saunders

Efforts continue across the country to reduce wait times for medical procedures.  Each spring The Taming of the Queue conference is convened in Ottawa to exchange information on how different jurisdictions are doing in their efforts to cut wait times and to exchange best practices.  This year's conference, In Search of Excellence, included presentations on accomplishments since the 2004 First Ministers' Health Accord and on the challenges that remain, with special attention to the issue of improving wait times for mental health services.  Participants in the conference included health care professionals, government representatives, and health policy analysts from across Canada.

Release Date: 18 Sep 2008
Number of pages: 44
Document number: 50244